Environmental, Social and Governance (ESG)

Changing the way people feel about insurance

Our first Group Environmental, Social and Governance (ESG) strategy represents the start of our journey to understand and prioritise the ESG issues that are important to those impacted by our decisions. This is key to fulfilling our vision of changing the way people feel about insurance.

At FWD, we aspire to create a better and more sustainable future.

Through a materiality assessment, we reflected on the views of our key stakeholders. As a result, our Group ESG strategy focuses on six ESG megatrends that are shaping the insurance industry and our role within it.

Useful links

ESG governance

Our Group ESG strategy has the support of our senior leadership. The Group ESG Committee is chaired by our Group CEO and comprised of senior managers from across our business.

ESG reporting

Our ESG report is integrated into the Annual report. To see our 2023 ESG report, please go to page 42 of our 2023 Annual report.

Focused on the Sustainable Development Goals

We support the United Nations Sustainable Development Goals (SDGs). Our Group ESG strategy aligns with seven SDGs where we feel we can make the biggest positive contribution.

Group ESG strategy

Our Group ESG strategy sets out what we aspire to achieve for the people and communities we serve; including not only our existing stakeholders but also people who we aim to reach in the future. We intend to create value in the following ways:

Strong governance and risk management

Strong corporate governance and risk management. We are a trailblazer intent on changing the way people feel about insurance.

Trust

Building customer trust in our company and industry. We know that addressing customer pain points is key for maximising our reach and unlocking value in our customer base.